Service Agent (m/f/d) Baggage Investigation at Frankfurt Airport with permanent contract, no temporary employment agency!

Are you looking for a secure job with prospects in the heart of Hessen, where you can develop in the long term? Then take the next step with us! We will recommend you to our customers and thus facilitate your entry into the company!

On behalf of a renowned company in Frankfurt we are looking for you in a direct permanent position as a committed and reliable

Service Agent (m/f/d) Baggage Investigation with Welcome Bonus up to 1.000€!

Your benefits

• secure and attractive benefits according to collective bargaining agreement e.g. first salary increase after 6 months, special payments like vacation and Christmas bonus
  
• discounted fuel and shopping, discounted meals in the canteen
• free parking, free job ticket (RMV), free service and work clothing
• tax-free overtime surcharge 25%, Sunday surcharge 50%, public holiday surcharge 125%
• Attractive start with 16,37€
• Secure jobs and attractive numerous development opportunities
• exclusive support by RoTa Personalberatung in Frankfurt during the entire recruitment process

Your tasks

• Contact person for airline passengers and representatives of airlines
• Handling complaints about missing or damaged baggage
  
• Research and special tasks in the field of baggage tracking
  
• Data entry in the World Tracer System for baggage tracking
  
• Customer service and correspondence with passengers and airlines via telephone and email as part of the baggage service

Your application
Do you want to become a part of an important international airport in Europe as Service Agent (m/f/d) Baggage Investigation? Then we look forward to receiving your application documents. Simply click on "Apply". There you can enter your contact details and upload your CV and application documents. This will only take you about 1 minute. We will get back to you as soon as possible.

Please note that RoTa Personalberatung will assist you during the application process. We will answer your questions, organise appointments for interviews and supervise trainings such as sending documents for the trainings in advance. In addition, we will send you all the necessary information and requirements you need for the application process by e-mail. This way, everything is conveniently at your fingertips at all times. We want to make the recruitment process as easy and efficient as possible for everyone involved.

• Completed vocational training or equivalent educational background desired
• Good to excellent German and English language skills in speaking and writing, minimum B1, additional foreign languages desired
  
• PC user skills
  
• Neat appearance, impeccable manners, and a strong service orientation
  
• Solution-oriented work approach, high resilience and diplomacy, as well as conflict resolution skills
  
• Ability to work in shift service